Information we Collect and Use of Information
The information below describes the information we collect while you use the Site and how we make use of that information. Some of the information is Personally Identifiable Information (“PII”). If you provide us your email address, we will only use it to send you marketing and promotional emails if you opted-in. You can unsubscribe from these emails at any time here.
Non-personally identifiable information is collected on all visitors to the Site. This data includes geo-location, browser version, IP address, device, session information, and more. We use this information to track metrics of the Site, diagnose problems with our servers, administer the Site, and to make improvements to the Site.
To make a purchase on the Site, we need your full name, email address, phone number, shipping & billing addresses, and credit card information. This information is used to confirm, process, and ship your order as well as send you communication regarding your order such as order confirmation, tracking information, and other order updates.
When you create an account on the Site, we request your full name, email address, and to create a password. Once you create an account, you can add your shipping address and billing address to make checkout faster. This information is securely stored in the Site. You can also update your newsletter subscription. We use account information to customize Site experiences and improve the Site.
When you submit a request to us on the Site via the Contact Us page, we need your name, phone number, email address, contact reason, attachment, and message. This information is used to answer and resolve your request.
Giveaways and Contests:
Occasionally, the Site will collect PII to run contests. If you participate in a contest, we may require you to provide us with your name, email, phone number, and shipping address. This information is used to administer contests, contact winners, and send out giveaways. Your participation is not required.
Access, Correction, and Deletion of your Data:
You have the right to know what information we have on you, correct any errors in the information, and request us to delete your information. To request what information we have on you, you'll need to contact us and provide us with your identity. If you have an account on the Site, you can access, update, and delete your information by logging into your account. If you are subscribed to receive marketing emails from us, you can unsubscribe anytime at the bottom of the emails or here. Additionally, you can request we delete your subscriber information by contacting us. Please note that we are unable to permanently delete information regarding sales transactions in our accounting system.
Sharing Information with Third Parties
We may use third parties to help us operate our business and the Site or administer activities and marketing on our behalf, such as payment processing, email marketing, product and order support, and online advertising. We may share your information with these third parties for those limited purposes.
Your personal information may be passed on to a third party in the event of a transfer of ownership, assets or the bankruptcy of JSP, subject to applicable laws. We may also disclose specific information when we determine that such disclosure is necessary to comply with applicable law or to protect the interests or safety of JSP or other visitors to the Site.
A "cookie" is a small text file transferred by a website to your device. Accepting the cookies used on the Site does not give us access to your personal information, but we may use the cookies to identify your device. Cookies are typically classified as either "session" cookies or "permanent" cookies.
- "Session" cookies do not stay on your device after you leave our website or close your browser. The aggregate information collected allows us to analyze traffic patterns on the Site. This enables us over time to provide a better experience on our Site by improving content and making our Site easier to use.
- "Permanent" cookies are those that remain on your device after you leave the Site. They are used to facilitate shopping, personalization, and account registration. For example, cookies keep track of items in your cart as you continue to shop and allow you to enter your password only once on web pages where a login is required. "Permanent" cookies can be manually removed by the user.
Google Chrome: https://support.google.com/chrome/answer/95647
Microsoft Internet Explorer: https://support.microsoft.com/en-us/help/260971/description-of-cookies
JSP makes no representations or warranties about the accuracy of information contained in the above websites, which are provided for reference only. User accepts all responsibility for accessing these third-party websites and assumes all risks.
Security of Information
When you place an order or submit information to us via forms, the data is encrypted using industry standard Secure Socket Layer (SSL) security technology. This protects the data transmission between you and us, but we cannot guarantee it to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us.
Links to Other Sites
The Site may contain links to other Web sites. We are not responsible for the privacy practices or the content of such web sites or for the privacy policies and practices of other third parties.
Policy Toward Children
Our Website is not targeted or intended for children. We do not knowingly collect personal information from children. If we are notified that we have collected PII from a child, we will delete all information as soon as possible.
California Privacy Rights
California residents have the right to obtain from us, once a year and free of charge, a list of third parties, if any, to which we disclose PII for direct marketing purposes. To request this information, please send us an email at firstname.lastname@example.org with “California Privacy Rights” in the subject.